At Virginia Car Registration, customer satisfaction is our top priority, which is why we offer a full money-back guarantee for purchases made of our products and services, including our Road Guide.
All transactions processed through Virginia Car Registration will be eligible for a refund, pending your request. Please notify us by phone or email about why you are dissatisfied with our products. Note that requests for refunds must be made within 30 days of your purchase from Virginia Car Registration.
A. Limitations. The following limitations apply:
B. Exceptions. Virginia Car Registration will not be obligated to refund or credit your charges if:
C. Refund or Credit Requests. To qualify for a refund or credit due to our services or our service failure, you must notify us of your refund/credit request or the service failure and request a refund or credit in compliance with the conditions listed below. If you do not comply with these conditions, you are not entitled to receive a refund or credit and cannot recover compensation for our services or failure to provide services in any lawsuit.
We have the right to suspend, revoke or modify you're a money-back guarantee at Virginia Car Registration's discretion without notice prior to the customer.
Should your money-back guarantee be revoked modified or remedied, you will no longer be able to recover the original charges for Virginia Car Registration's products or services.
Consider this money-back guarantee solely to Virginia Car Registration's services or products. It does not apply to any taxes, processing fees, duties or other charges, as well as ancillary service fees.